Returns and refunds

Refunds and Exchange Policy:

Sale Items:

Please note that items on sale are exempt from our exchange and refund policy. Due to the limited quantity and special pricing of sale items, we are unable to process exchanges or refunds for these particular products.

Refunds:

Zarukee is committed to providing you with products that meet the highest standards of quality and satisfaction. As part of this commitment, we do not offer refunds for any items purchased. We strive to ensure that every product you receive meets or exceeds your expectations.

Exchange with Replacement:

To provide you with flexibility and accommodate your preferences, we offer an exchange with replacement policy within 3 days of receiving your order. Here's how it works:

Initiate the Exchange:

Contact our customer service team within 3 days of receiving your goods to initiate the exchange process. Our team will guide you through the necessary steps and provide you with an Exchange Authorization.

Receiving  and Replacement:

We want you to be fully satisfied with your purchase. If you wish to exchange a suit, please send the item back to us at our factory for inspection. To be eligible for exchange, the product must be unused, unwashed, and in its original, unaltered condition, and must be verified as a genuine Zarukee product. Once received, our team will carefully examine the item to confirm it meets these conditions. Upon approval, we will process your exchange and dispatch the replacement suit to you. Please note that delivery charges for the new shipment will apply and are to be borne by the customer.

This policy is designed to provide you with convenience and flexibility while upholding the quality and integrity of our products.

For Further details contact Support on:

WhatsApp:  +92 300 8801726

Phone: +92 51 2242538

Mail: zarukeestore@gmail.com