What is Zarukee, and what do you offer?

Zarukee is a premium clothing store specializing in Pakistani Asian embroidery dresses and designs. We offer a wide range of embroidered clothing, including unstitched and stitched attire, shawls, and more.

Is Zarukee's clothing available for international customers?

Yes, we cater to international customers. We offer worldwide shipping, and you can select your preferred payment method for a seamless shopping experience.

How can I place an order?

Ordering from Zarukee is easy. Simply browse our online catalog, select your desired products, add them to your cart, and proceed to checkout. Follow the steps to complete your purchase.

Can I get my clothing stitched before delivery?

Yes, we offer stitching facilities for our international customers Only. You can choose the stitching options you prefer, and our skilled team will ensure your attire is ready to wear upon delivery.

What is Zarukee's exchange and refund policy?

We do not offer refunds, but we allow exchanges within a specified timeframe. Please refer to our exchange policy for detailed information on the process and any associated charges.

How do I track my order?

Once your order is dispatched, you will receive a tracking number via email. You can use this number to track your order’s status and estimated delivery date.

Are the product images on the website accurate representations of the items?

Yes, all the product images on our website are genuine pictures of the items we offer. However, please note that colors may vary slightly due to factors like camera resolution.

What payment methods does Zarukee accept?

We accept a variety of payment methods, including bank transfers, online payment platforms, and cash on delivery (for local customers). Please check our payment options during the checkout process.

Does Zarukee have a physical store, or is it exclusively online?

We primarily operate as an online store, allowing us to serve customers both locally and internationally. You can shop from the comfort of your home and have your purchases delivered to your doorstep.

Do you have a physical store, or is Zarukee exclusively online?

We primarily operate as an online store, allowing us to serve customers both locally and internationally. You can shop from the comfort of your home and have your purchases delivered to your doorstep. In addition to our online presence, Zarukee proudly operates a physical production house that clients can visit. Our production house is open to clients who wish to experience the creation process of our exquisite garments and also make a purchase by physically visiting.

Is there a specific process for visiting the production house/Physical location

We recommend scheduling an appointment before visiting our production house to ensure personalized attention. Please contact our customer support to arrange a suitable time for your visit.

How can I contact Zarukee's customer support?

You can reach our customer support team through the contact information provided on our website. Feel free to email us or use the provided phone number for assistance with your queries or concerns.